September 2017: Training Workshop on Quality Management Systems for the Vaccine Preventable Disease Laboratory Network in India
Between 18-22 September 2017, NRL took part in a five day training workshop in New Delhi, India, for 33 participants from the Vaccine Preventable Disease (VPD) Laboratory Network. The World Health Organization (WHO) Country Office for India and Regional Office for South-East Asia (SEARO) approached NRL to provide technical assistance at the workshop on quality management systems. The training workshop was composed of presentations covering topics of quality management systems, performing internal audits, corrective and preventive action, continual improvement mechanisms (including the PDCA Cycle) and external quality assessment schemes (EQAS). The lecture-based content was interspersed with a series of group activities, which included mapping a laboratory process; developing an audit checklist; performing an audit; problem solving using the PDCA cycle and root cause analysis; and identifying quality indicators. In addition, a daily round table discussion was held to answer participant questions and incorporate the experience and knowledge of the WHO facilitators Dr Lucky Sangal, Ms Sirima Pattamadilok, Dr Mick Mulders and Mr David Featherstone.
Day 3 of the training workshop was largely devoted to an interactive auditor training session where participants worked in teams to develop audit checklists, practice auditing techniques and deliver an audit report on their findings. The purpose of this activity was to provide practical experience regarding the steps required to plan, execute and report on an internal audit; and build confidence when performing an audit. The enthusiasm and engagement of all participants, along with input from the facilitators sharing their auditing experiences, ensured this activity was a valuable learning experience.
NRL would like to thank the participants from the VPD Laboratory Network in India for their active participation in the training. NRL would also like to acknowledge and thank the WHO Country Office for India and WHO SEARO for organising the training workshop and for their continued support of laboratory capacity building in the region.